Which of the following is a responsibility of a Duty Manager regarding other staff?

Which of the following is a responsibility of a Duty Manager regarding other staff?

• A. Scheduling staff breaks
• B. Ensuring staff are aware of the law
• C. Training staff on customer service
• D. Conducting performance reviews

Answer: (B)

The responsibility of ensuring that staff are aware of the law is crucial for a Duty Manager. This role involves making certain that all employees understand the legal requirements related to the sale and service of alcohol. This includes knowledge of legal age restrictions, licensing laws, and responsible service practices. By educating staff on these matters, the Duty Manager helps to protect the establishment from legal issues and maintains a safe and compliant environment for both employees and patrons. While scheduling staff breaks, training on customer service, and conducting performance reviews are all important functions within a hospitality setting, they do not directly relate to the immediate legal responsibilities that a Duty Manager must uphold. Knowledge of the law is fundamental as it lays the groundwork for the operation's compliance with regulations, which directly impacts the license to operate.

The responsibility of ensuring that staff are aware of the law is crucial for a Duty Manager. This role involves making certain that all employees understand the legal requirements related to the sale and service of alcohol. This includes knowledge of legal age restrictions, licensing laws, and responsible service practices. By educating staff on these matters, the Duty Manager helps to protect the establishment from legal issues and maintains a safe and compliant environment for both employees and patrons.

While scheduling staff breaks, training on customer service, and conducting performance reviews are all important functions within a hospitality setting, they do not directly relate to the immediate legal responsibilities that a Duty Manager must uphold. Knowledge of the law is fundamental as it lays the groundwork for the operation's compliance with regulations, which directly impacts the license to operate.